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Support

Last updated: March 16, 2026. Support coverage for Mundus Corporation websites and applications.

2. What to include in a request

  • App name and version.
  • Device model and operating system version.
  • Clear issue description and steps to reproduce.
  • Screenshots or logs if available.

3. Response targets

We target an initial response within 2 business days for standard requests. Critical issues are prioritized when sufficient diagnostic detail is provided.

4. Security reports

If you discover a security concern, contact us immediately at support@munduscorporation.com with the subject line "Security Report".

5. App availability and updates

Features, pricing, and availability may vary by app version, region, platform policy, and release cycle.

6. Data and privacy in support workflows

Support data is handled in line with our Privacy Policy and only used to investigate, resolve, and follow up on product issues.